Introduction
ZO&ZAC Care is committed to protecting personal information and handling it in a safe, lawful, and responsible manner. This Privacy Policy explains how information is collected, used, stored, and protected when visitors use the website, contact the business, or submit details through online forms.
By using this website, visitors agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
Personal information may be collected when it is voluntarily provided through the website. This may include:
- Full name
- Email address
- Phone number
- Mailing address
- Any information submitted through contact forms, enquiry forms, or other communication methods
Non Personal Information
Certain information may also be collected automatically when the website is used. This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage data
- Cookies and similar tracking information
How Information Is Used
Collected information may be used to:
- Respond to enquiries and requests
- Provide and improve services
- Communicate important updates
- Improve website performance and usability
- Maintain website security
- Prevent misuse, unauthorised access, or harmful activity
- Understand how visitors interact with the website
Personal information will only be used where there is a clear and legitimate reason to do so.
Cookies And Tracking Technologies
The website may use cookies and similar technologies to improve browsing experience, understand visitor behaviour, and support website functionality.
Cookies may help with:
- Remembering preferences
- Measuring website traffic
- Improving page performance
- Understanding how users navigate the site
Most web browsers allow cookies to be controlled or disabled through browser settings. Disabling cookies may affect certain parts of the website and reduce functionality.
Data Protection And Security
Reasonable technical and organisational measures are used to help protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While every effort is made to safeguard information, no internet based system or electronic storage method can be guaranteed to be completely secure. For that reason, absolute security cannot be promised.
Sharing Of Information
ZO&ZAC Care does not sell, rent, or trade personal information to third parties.
Information may only be shared in limited situations, such as:
- Where disclosure is required by law
- Where it is necessary to protect legal rights
- Where it is necessary to protect website users, staff, or services
- Where trusted service providers support website operations, communication, or technical functions, and only where appropriate safeguards are in place
Third Party Links And Services
This website may include links to third party websites or services. These external websites operate independently and have their own policies and practices.
ZO&ZAC Care is not responsible for the privacy practices, content, or security of third party websites. Visitors are encouraged to review the privacy policies of any external websites before sharing personal information.
Data Retention
Personal information will only be kept for as long as necessary to fulfil the purpose for which it was collected, including legal, administrative, security, and operational requirements.
When information is no longer needed, reasonable steps will be taken to delete or securely store it.
Your Rights
Depending on location and applicable privacy laws, individuals may have the right to:
- Request access to personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal data
- Object to or restrict certain types of processing
- Withdraw consent where consent has been relied on
Any request relating to personal information will be reviewed and handled in line with applicable legal obligations.
Changes To This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updated version will be posted on this page, and continued use of the website after changes are made will mean acceptance of the revised policy.
Contact
For any questions about this Privacy Policy or the handling of personal information, contact ZO&ZAC Care through the contact details provided on the website.
